Ep277: Rhonadale Florentino – To Succeed in Startups, Don’t Just Do it

Rhonadale Florentino has been an HR practitioner for around 19 years. She is the CEO and President of UpRush Social Geekers, an HR solutions and services provider located in the Philippines. She has held various director-level positions and has worked on the Gamification Framework to gamify human resources and the Digital 201, which helped her company digitize its human resources operations.

Ep276: Jim Rembach – Some Risks Just Can’t Be Avoided

Jim Rembach is a Customer Experience Authority and President of Influence to Action, which operates several entities, including CX Global Media, Call Center Coach Virtual Leadership Academy, Contact Center Virtual Summit, and Customer Service Weekly. He’s the host of the Fast Leader Show, B2B Digital Marketer, and Customer Service Weekly podcasts.