Jim Rembach is a Customer Experience Authority and President of Influence to Action, which operates several entities, including CX Global Media, Call Center Coach Virtual Leadership Academy, Contact Center Virtual Summit, and Customer Service Weekly. He’s the host of the Fast Leader Show, B2B Digital Marketer, and Customer Service Weekly podcasts.

Michelle Connell, CFA, owns Portia Capital Management, LLC, a registered Investment Advisory firm specializing in the investments of foundations, charities, and high net worth individuals. Portia Capital Management is the only investment management firm in the Dallas-Fort Worth area owned by a female CFA charterholder-an important resource in a world where 60% of women retire in poverty.

Jordan Paris is an author, podcast host, and entrepreneur featured in Forbes, Entrepreneur, Men’s Health, Yahoo! Finance, and Market Watch. Jordan’s podcast, Growth Mindset University, was ranked #6 in Apple’s Self-Improvement category, #3 in the Training category, and #5 in the How-to category.

Luke Fenwick has had a corporate career spanning over 20 years across numerous industries, including luxury goods and professional sports at organizations such as Louis Vuitton Moet, Hennessy, and Melbourne United Basketball Club.

Josh Steimle is an entrepreneur, author, and speaker, best known for his framework The 7 Systems of Influence and the 300+ articles he’s published in more than two dozen publications like Time, Forbes, Fortune, Mashable, and TechCrunch. Get started on writing your book with Josh at Publishedauthor.com.